The Puffco Plus Vape Pen

This is the Puffco Plus vape pen for wax, and this one is pretty different from their first Puffco Pro pen.

This pen features a ceramic “cup” atomizer and a different mouthpiece style from the Pro version, as well as some other cool stuff.

Check out the comments section below for some real user reviews, which seem to be pretty mixed. It’s definitely a nicely made, unique pen, but it also has a few drawbacks.

VapeRating: 95/100 (Tier 1)

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85 comments:
  1. Drew says:

    Great customer service! I was really shitty at first because the Puffco wasn’t living up to its name.
    Vinson helped me trouble shoot and I was good to go!

  2. Larry says:

    No phone number. No pens work. I would appreciate a call back 602 206 1531

  3. Josh says:

    I recently bought a Puffco Plus while I was in Brooklyn. It worked great for the first couple of weeks. Went to use it while I was at a Method Man, Redman, Snoop Dogg, Berner, and Cypress Hill concert and it didn’t work. Very Disappointed! The ceramic chambers seem to go bad pretty quickly as a lot of other people seem to be having the same issue. It also requires a lot of cleaning.

  4. George says:

    I posted earlier love the pen still do when it’s working right . My first chamber broke fist few times . Took awhile to get it you have to email eachother back and fourth alittle too much. Other companies if it’s broke right away it’s fast send it and they send a new one back. That being said they took good care of me and got me a new chamber. I’ve used the new chamber only 2 months if that and the replacement chamber broke. I probably won’t email back and fourth cause it’s a big hassle for me. So I’ll use my spare chamber and find a better pen . If the chambers didn’t break after you clean them they would have the best product out there. But you get the feeling they didn’t know these chambers break easy and they wanna control the returns as much as possible. If they had a phone number would be nice too. My advice put very small amount in never clean the bowl just the threads .I cleaned two bowls with qtip and broke both each time. After you clean it doesn’t fire. Knowing what I know now I would try another pen one w a customer service number so I can hear in there voice if they really wanna help me .

  5. Rob says:

    I recently purchased a Puffco Plus about a month ago. I watched hours of reviews, tutorials, etc. saw all the warnings about faulty chambers, bad supply batches etc etc. I despite my better judgement still pulled the trigger on the purchase.

    1 week into ownership. While cleaning with tight winded percision tip cotton cleaners and gun patches after a single sesh mode, only loading tiny amt of product (size of pen tip) and never overheating the unit with a max of 3 pulls. The first chamber failed to fire up anymore. Dead…..

    So I go into my trusty puffco box. Get the other chamber, it fires up no problem. Cool battery is fine, chamber dead. I move on with life, fast forward about 2 weeks later

    Same thing today. Chamber #2 dead. I didn’t do ANYTHING wrong. Pen spends its whole life vertical, even storage, cleaned to specs, no clogs etc but to baby this “Ferrari” and spend more cleaning time and care than I have with any piece in over 15yrs to have it fail 2 chambers in less than 1 month is unacceptable. Bad parts, and until it’s verified the issues are fixed I NOT recommend a Puffco Plus to anyone I know :(

    For the record. When it worked it was a fantastic device I just don’t understand the ultra high failure rate.

  6. Frenita Harvey says:

    It’s my birthday so I was very excited to receive my puffco+ but it didn’t work. I’m dissapointed there is no 1-800 number to contact anyone. I need customer service to resolve this issue ASAP.

  7. Phill says:

    I love my puffco plus, I get a nice smooth hit in between load screens while I’m playing video games. It has small clouds, but you really taste the wax. I only put the good stuff in it because, when I first got it I was over packing it with crummy product, then it stopped working. The customer service guy Vinson explain me to me what I was doing wrong and hook me up with a discount code to get a new chamber(he didn’t replace it because I fucked it up). Ever since then I’ve been careful with it, and it’s been good to me.

  8. Steven says:

    I had an issue with with a chamber for my Puffco Plus that wasn’t working. I reached out to customer service representative, Vinson, and he was able to help fix the problem which turned out to be that it was only clogged.

  9. Guillermo says:

    Is the ceramic plate supposed to turn black ….is that ok ? Its still working but the plate is 90 % black …

    • JP says:

      It is normal for the bottom of your Plus chamber to blacken or darken over time, just as a ceramic nail typically would after some use. This should not in any way affect the overall performance of the chamber itself.

      The mouthpiece, battery and threading can be cleaned by wiping with a cotton swab dipped in ISO. Do not soak any gunmetal parts of the Puffco Plus in rubbing alcohol.

  10. Dave says:

    Damn thing didn’t work when I got it home

    • [email protected] says:

      Dave! Hit me via e-mail to figure out what is going with your device.

  11. Kerbopulous Michael says:

    Love mine. I put a corn kernel sized boogie on the tip of the dart so it smashes onto the plate when the mouthpiece is screwed on. Low setting (green) 5 or so hits then a quick swab with a q-tip & re-load. Had it about a month, no probs

  12. BS pen says:

    Bought a puffco plus, worked for five days then quit out of no where. Says its fully charged yet won’t heat up at all in any mode on any temp setting. Never put to much in, cleaned it often and carefully, always kept it upright yada yada yada…..I can read and follow instructions. This thing sucks. When i contacted customer service immediately they said only the battery and charger are covered under warranty.. and that i should include a video of it not working because that might be helpful for them, WTF? So basically they are trying to nickel and dime after i spent 120 and it stopped working in less than a week. Still waiting for their next reply. DO NOT BUY!

    • [email protected] says:

      So sorry for any difficulties experienced! Please hit me up directly so I can get you up & running again.

    • Tony says:

      The same thing happened to me. On day 5 my battery just flashed and wouldnt charge. Luckily my local guys swapped the battery for me but then today at day 8 my first atomizer died. Terrible. My dank fung lasted way longer.

    • john says:

      I’m sorry you fucked your puffco up and now are stating they suck but I really think you should give puffco another chance dude never have had a [eeen so good I ow 3 myself

  13. Waste of money says:

    The problem with this is the shitty battery that only lasts for 20 hits. After 10 mins of use you have to charge it again. The air flow is horrible and the chamber becomes clogged every couple of hits. Don’t waste your money on this cheap Chinese crap like I did. The whole point in buying this pen was to have something portable that I could use throughout the day. I don’t have time to constantly charge this after dying every 10 mins.

    • [email protected] says:

      The Pro 2 is what you would use to stretch a dose over an extended period.

      The Pro 2 is a follow-up to our coil based Puffco Pro. The Plus is still our flagship coil-less system, but it sounds like that might be more up your alley. None the less you should hit me up so we can figure out how to get you an A+ experience.

  14. Mick says:

    I like the plus alot more than the pro. I had my plus for over a year and no issues. In the short two months I’ve had my pro, I am on my third battery and third chamber. The batteries have been covered under warranty as they keep falling apart. I was told by Paul at Puffco that you can expect a chamber to last one month on daily use, and at $20 a chamber, you’re spending $240/yr. I would run away from the pro if you are tight on $$. All the Pro’s about the pen are true, it just the reliability factor for me.

  15. Yo says:

    I will hit the negatives first for the haters. Placing your product on the dart and then screwing on the lid, allowing the Adam miser to heat the product with the intent to have it melt on to the heated plate, doesn’t work well at all. Next, you have to make sure the product is placed directly on to the plate, if any of it gets on the sides, it’s pretty much a waste. Next, the lid comes and screwed kind of easily, and in general the space in between the bottom of the lid and the tip of the ceramic chamber gets sticky and difficult to clean, so you have to do it regularly. A couple last things, I feel like you really have to follow their directions about not hitting it more than number four times. Are usually hit it number four times on sash mode, waiting like one minute or so in between . And obviously, like any pain, the first few its taste the best and feel the best, and you have to clean it regularly, I just twist up some paper towel, turn the pan upside down, put it on sash mode, and when it’s done, just clean out the inside with the twisted paper towel, pretty easy. On to reiterate a lot of the positives that have already been mentioned. Looks dope, quality materials, doesn’t get clogged if you clean it out after every few bowls. Best over all hit from any pen I have tried, and I have pretty much tried them all. Good taste, smooth drag, you don’t have to drag it hard at all, doing that actually get you a worse it. Nice for smoke, and the smoke does not burn or feel too warm. Better over all hit than any type of nail, any coil, any pre-filled cartridge. I’ve been medicating for over 15 years, have only been using concentrate for the past five years, and feel like this thinking only get better as they keep doing revisions, I really hope they come out with the chamber or you could just stuff A whole gram up in there ha ha ha ha Ha ha ha. My bad for all the typos, I’m doing this on my phone and didn’t feel like typing it out, so I used voice dictation. Two baked to go back and correct it all. Peace.

    • [email protected] says:

      These tips are amazing!! So happy our community is willing to share their troubleshooting tips that will keep the device working smooth. I’d like you to contact me directly if you have any questions or concerns at all.

  16. MAXI says:

    Disappointing Customer Support

    I have attempted to submit this 2 star review in the review area of Puffco.com. They apparently don’t accept anything but a 5 star review. It is noted that Puffco only prints 5 star reviews. Does this practice reflect ethical and honest business behavior? This review will be submitted elsewhere and be available to potential customers.

    The Puffco Plus is a nice unit and will probably be adequate when used as intended. The problem is customer service and support. Don’t hope to get satisfaction if you have a problem. They are not in the business to assist customers and don’t seem to value their reputation.

    Puffco has the following statement on their website:

    “All orders placed before 3PM leave our warehouse the same day or soonest business day possible. We do not guarantee arrival times for any shipments unless specifically requested.” The first sentence is blatantly false.

    The initial sentence is a false claim unless you can claim it was not “possible” to ship an order with more than an 1.5 hours window. My order was placed through the Internet, shortly following a series of communications with Puffco. During the communication I was assured the part I needed was readily available. I ordered the part and received an order confirmation from Puffco at 1:21PM, 02/03/2017. Based on information provided by Puffco I expected my order to be shipped on that date. It was a “business day.” Customers depend on, and pay for, that service based on claims by the merchant.

    To make this short my order did not arrive at the USPS facility in Brooklyn until 02/06/2017 at 9:59PM. It did not get underway until 02/07/2017. That is not what customer’s expect or pay for when then are charged expensive shipping charges

    The Puffco reply included blaming the United States Postal Service rather than accepting responsibility. Their reply in part was “I do see where your order was placed and confirmed on Friday, Feb. 3rd at 1:21PM, and one or two things could have happened: either USPS had already departed our facility with their last pick up for the day (they generally come at or near 3PM, but the time varies, especially on Fridays as they may come earlier in the afternoon), or your shipment was not created exactly at that time due to other pending orders and the cut off was not made. USPS does not pick up packages on Saturdays, so the next official business day, Monday, would have been the day that your package would have started moving through their system. In either case, though, I apologize for any delay and want to assure that this is not of the norm; we do, however, expect delivery within 5-10 business days via USPS (depending upon your location and proximity to our New York warehouse).
    Also, it does bear to mention that USPS often lags somewhat in updating their tracking info, so what you see as far as the origin scan and the scans directly after that do not often reflect the exact time of item pick up. No one knows why this is, but it is a common issue with USPS tracking that I myself have experienced – and been frustrated with just as you are.”

    So, when you see “All orders placed before 3PM leave our warehouse the same day or soonest business day possible.” on their website as you commit to their inflated shipping charges be aware that is not something Puffco will stand behind or take responsibility for. Know before you purchase. My Puffco Plus was a holiday gift and my experience with the company has not been favorable.

    • [email protected] says:

      We’d love to fix all that! Hit me up on Facebook chat and we can move from there. :-)

  17. Colin says:

    Iv been using this pen for 2 weeks now 3 times a day and I love it. It was fully charged right out of the box and produced great vape hits on the blue setting. Iv cleaned it about 5 times I’d say but I just like to have a clean atomizer haha. It only take 25-30 mins to charge aswell and thats a huge bonus in my eyes because iv heard of some pens taking up to 2 hours to charge and I don’t have the time to sit around and wait. So far I am very pleased with the puffco plus.

  18. Cookiesorbetter says:

    When will the video review be posted?

  19. Rick Sanchez says:

    I’ve had this pen for a few weeks now and love it. Well made, compact, huge hits,helpful dart, good battery life and coilless! I was wondering though, does anyone who owns one know how to tell when their oil is kicked? I usually just swab the chamber when the contents get dark and runny,or it makes me cough like hell, but I don’t want to be wasting the goods…

  20. David G. says:

    Gets clogged with most materials. expensive chamber replacements. very unreliable. I have purchased 2 and many replacement chambers. moving to source 4.

    • Ben says:

      Not sure what Pen you are using, but it’s incredible. Never had issues with this pen and it always delivers. You might be putting too much oil in there, as this pen makes no mess.

    • Mick says:

      I hear ya. I am on my 3rd chamber in two months! I am also on my third battery in two months. The contact keeps coming off. They are covered under warranty, you just have to be out of your pen a few days until the new one shoes up. Go with the Puffco Pro

      • [email protected] says:

        Hey Mick, please contact me straight up to figure out what is going on with your contact pins? I’m happy to find the resolution with you.

  21. gb says:

    i wondered should i pay $109.00 . Does it work better then the coil pens i bought at tobacco store? Heck yes, unbelievable pen huge hits ,like a little dab rig in my pocket.so worth it. taste is great at 1 an 2 level have not tried the hottest setting yet no need. I did get sticky on my threads using the dab tool,but still great tool.Im getting to high i didn’t expect it to be this good.

    • [email protected] says:

      That is what I like to hear! Let me know anytime how we can keep you puffin’ with us for a long time.

  22. Gawd says:

    I’m reading all these comments from ppl but their back in the first 6 months of 2016, all I can think of its the first batch because I just got mine and it’s great, and I can bye replacement parts from a store locally in san antonio, iv had 4 friend bye it too cuz they loved mine, and yes it needs to be cleaned every three days, but I smoke on mine all day long, love this product, sorry to hear the first batch sacked but for a new 30 coil I highly recommend u give them another shot, ohh yeah and when vapeing keep the pen up right and don’t use the dauber dart, ne thing to keep the oil off the threads and walls! Cheers pplz

    • [email protected] says:

      So happy you’re enjoying as intended. I appreciate the love and if there’s anything you can think of that I can help with, please don’t hesitate to reach me on any of our social media pages!

  23. PuffoYo says:

    Great device.

    Clean the mouthpiece and bowl piece with running, scalding hot tap water and dry the bowl piece by a heater or in the sun for a few hours. Maintaining this Puffco Plus in this way is essential to long term use and reliability.

    • jeffrey420 says:

      Same here. I’ve been using mine over a week now, and as long as I put a slight bit of maintenance in it, it’s great. I can get any kind of hit I want, nice and covert. No clogging or heat problems. Battery lasted me 3.5 days, hitting 2-3 times a day, and it lasted for 1 full day of hitting it often into the night with some friends.

  24. Mike F. says:

    Gets clogged very easily.

    • Ben says:

      You are not correctly using the product. Put a rather large dab in there not a gram… Your fault.

    • [email protected] says:

      Mike, I’d love to provide tips on how to unclog or get to the bottom of why it clogs too easily for you. Please contact me so we can get started!

  25. Anonymous says:

    If you follow the directions. It’s perfect … never hit it 4 times in a row. Use as directed. Don’t tip it sideways. It will NEVER clog.

    Silly people

    • Jim B. says:

      No way. Clogs constantly.

      • [email protected] says:

        I can fix that! Contact me on any social network platform or e-mail me directly!!

        • Lea says:

          Hey Vinson how can I contact you?
          I tried to unclog my chamber and when I tried to use it afterwards, it wasn’t heating up. Looked like a connection issue with the battery so I cleaned the gold parts with ISO but still no luck.

    • [email protected] says:

      We love the way you use your device! Thanks for choosing Puffco and never hesitate to reach me directly. I’d be happy to keep you going strong with our devices.

  26. Anonymous says:

    Not sure why all the flack. I’ve tried all the pens on the market. Had mine for 2 months. It’s a work of art. Best vape hands down!

    • [email protected] says:

      Appreciate the support! Please hit me up anytime if you need anything at all!!!

  27. James Sheehan says:

    In case I wasn’t clear. I hate this piece of shit and will never buy a puffco product again. I hope they crash and burn and fold. Made getting high a fucking hassle

  28. James Sheehan says:

    Pos is always clogged no matter what. I absolutely hate this thing and feel I wasted my money

    • It'scommonsense says:

      Operator error. Gotta be smarter than the pen. Never had problems with mine.

      • [email protected] says:

        Thanks for the support! E-mail me directly if you need anything at all.

    • [email protected] says:

      Hey James, please contact me directly to see why your atomizer is clogging up so much?

  29. Gregory King says:

    Greetings Mr. Vape Critic, I have an issue with this outfit -Puffco, and it is far to common with manufacturers of many products. I purchased 2 Pros having read it was deemed ‘Best’ by several reviewers. The manufacturer suddenly and without notice (according to retailer) ‘disappeared’ the item from its website. This was no bankruptcy or safety recall! Crucial replacement parts were no longer available -for an item deemed ‘Best’ 4 months earlier! The retailer assisted by finding suitable parts, but I wonder how long that situation works out. My question to you is this: what assurances does puffco offer that should I purchase a ‘Best’ again that they will continue to service customers, or offer significant discounts for new ‘new’ best items as rendered by unsuspecting critics? I would appreciate your sharing of enquiries to ‘$-Puffco-in-smoke-Corporation’. Thank you.

  30. Anonymous says:

    When I first got it, the lowest green temp gave me a great puff! Now I can’t even get anything of of the hottest mode, white…I knew I shouldn’t of relied on electricity to get me high, wtf! I cleaned it regularly too!

    • [email protected] says:

      I have tips for you and would love to assess what why you’re not getting the proper rips. Let’s discuss further by e-mailing directly or hitting me up on our social media pages. I look forward to hearing back from your soon.

  31. Anonymous says:

    I bought mine but in July. It worked great for about a month, I loved it! Then all of the sudden I couldn’t even get a hit out of it… when it does that-the out side of the chamber gets really hot- but no hit. If you hit sesh mode on the hottest temp 3x in a row, you get the tiniest hit, and you’re just frying your battery. Then once in a blue moon, it’ll work right again, it’s the best when it works, but for 100$ this a joke! I’m so sick of going to “relax” and not be able to because my electronic pipe doesn’t work…. frustrating! I was so happy and proud of this pipe too…letdown.

    • [email protected] says:

      Make sure you e-mail me directly to get that pen back to life! We for sure want your relax time to be the best time.

  32. Rhodis says:

    Just got a shiny new Puffco Plus… too bad I haven’t been able to try it as the battery is toast out of the box! To be specific, it charges for a few seconds then indicates it’s fully charged, which is not the case.

    Opened up a case with support but have not heard back. Not a great first impression! Hopefully they will get me a replacement soon or else I will have to occupy my time writing negative reviews of their products LOL

    • Peterson says:

      Same thing here. Though I did get a new battery. I started thinking it was me, but how difficult is “push five times.”

      Not happy.

    • Dave says:

      Same – defective out of the box. No excuse for this happening as often as I am reading about.

      • [email protected] says:

        That sounds terrible! I’d love to help you with whatever this issue is that you are experienced out of the box. Please reach my e-mail directly or join the community on our social network support pages! Looking forward to getting you going again.

    • [email protected] says:

      Hey, e-mail me please to make sure we covered all your needs with our products!

    • [email protected] says:

      Hit me up straight up and I’d love to solve any issues you are running into with our device.

  33. Steve Armold says:

    Don’t waste your money on this pen. They haven’t had any replacement chambers since May. It’s been sitting in a drawer for almost two months because I can’t get a new chamber. Every time you go on their website, the release date for parts is pushed back two more weeks and I’ve been looking regularly since June. Complete and utter waste of money if you can’t use it.

    • [email protected] says:

      Hey! We have chambers on sale at Puffco.com and I would love to help you with making up for the hassle you went through while waiting. You can reach me on Instagram @puffcosupport by DM, email, or Facebook chat. DMing me soon will make sure you receive help directly from myself. Let me know if you need any troubleshooting tips or a replacement part through your warranty. I’m always happy to assist!!

  34. Ben Strauss says:

    Hey, when is this review going to drop!? I’ve been so ready to see what you think and whether or not you had to get the new atomizers. Love the stuff man!

  35. Anonymous says:

    they are sending out new chambers that rock! the first batch was faulty, email them and they will get you a replacement

  36. Alex says:

    How does the coil-less engineering work? I thought it would be necessary to heat the wax the best? Does it just head from the ceramic lining itself, does that make the clogging occur less often and heat the wax consistently and effectively?

    Thanks!
    Alex

  37. Vape Boy says:

    I have one and it is a huge disappointment. It gets very hot to the touch in sesh mode and burns through more material than any other pen I ever saw. It also gives the weakest hits of any I have tried. Puffco went in the wrong direction here. Its a cool idea but it just sucks

    • Anonymous says:

      I agree just bought it yesterday and having the same issues. Kinda bummed these things are exspensive Shit. I’d rather hit the G pen

      • Neovapez says:

        Same here… Pluffco Plus is garbage… defective stuff. It heats up like a hand warmer but then it goes even hotter and you can’t touch it… little vape – unusable. I sent them an email and pray I can get my $ back… Now I’m convinced the Chinese crap, even clones can’t be that bad! I rather get crap for cheap at least. Sucks cause I was so stoked to get it… and the 1st hit was crazy nice – big cloud.. then it went downhill the next 10 hits… now it barely vapes, chunk of live rosin on bottom moves a bit and farts off some steam. meanwhile pen is hot as hell – then batt dies lol. I rather use tinfoil ffs.

    • Anonymous says:

      Sonright

    • Matt says:

      So in your opinion, the puffco pro is better than the plus?
      Should I skip this model and keep my pro? I’ve had my pro for just under a year and I still love it aside from minor clogging and expensive parts.

      • Alex says:

        what would you recommend if you were to upgrade your vape from the Pro right now, excluding the Plus once they restock and it goes back on sale late mid June?

      • sean says:

        wait a month or so until all the defective until are replaced. most people who have been sent replacement plus’s say that the new atomizers and batteries are top of the line

    • Alex says:

      man, unfortunate to hear. Could you provide picture/video evidence? Or maybe just user error–improper use?

    • The Man says:

      Totally agree. Mine is clogged the first 10 sec. I hit it after cooldown time. And the lower settings produce very low amounts of vapor. The high sesh setting works but burns product quickly and has burned the atomizer in a few days. Definitely a downgrade from the pro. Not based on the new ideas, but the execution of new ideas. Raise airholes and raise lower heat settings. Until that happens, stick with the pro atomizer, or get a dabber aura which draws WAY better, and only clogs in the flattened mouthpiece(not actual airholes).

      • Myles says:

        For the money, Atmos Forge sub ohm attachments. $30 for the tank, $6 for replacement coils. Hits like a beast, but lacks “true flavor” and doesn’t last long. But in my experience, none of them last long and you can’t beat $6/coil. Plus it can be put on any box battery, much better than pen batteries. But if you like really small, but “clean” hits, do not get the Atmos.

    • Anonymous says:

      I love my pro and was so excited for the plus. What an utter disappointment! Takes a few cycles to get going, weak hits and the battery dies very quickly. I’ve contacted customer support and they know but can’t really do anything. Stick with that pro!

  38. Ali J says:

    Hey i know you havent posted the review yet. but i wanted to know if the puffco plus atomizer will fit on a galaxy battery and will the galaxy mouthpiece attachment work as well?

  39. Ray W says:

    Thanks for the review. I can’t wait to see your review for plus.

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